Shipping Policy

At Camping Car Parts, we are committed to processing and shipping your orders as quickly as possible and under the best conditions.

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1. Delivery Area

We deliver to mainland France as well as several European countries, including:

Belgium, Luxembourg, Germany, Italy, Portugal, Spain, Monaco, the Netherlands, Austria, the United Kingdom, Croatia, the Czech Republic, Finland, Denmark, Estonia, Lithuania, Latvia, Norway, Poland, Slovenia, Sweden, Bulgaria, Cyprus, Greece, and Malta.

For any other destination, please contact us in advance at: contact@campingcarparts.com

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2. Carrier

Shipments are handled via Colissimo, a service of La Poste known for its reliability and speed.

Depending on the destination, Colissimo may rely on local partners (e.g., Royal Mail, Correos, Deutsche Post).

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3. Processing and Delivery Times

Orders are prepared and dispatched within 48 business hours after payment confirmation.

Estimated delivery times are as follows:

• Mainland France: 2 to 14 business days

• Europe and United Kingdom: 5 to 20 business days depending on the destination

For deliveries outside Europe, please contact us.

These timeframes are provided for informational purposes only and may vary depending on logistical constraints and carriers.

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4. Shipping Costs

• Shipping costs are calculated automatically based on the weight of the items ordered and the destination country

• Free shipping is available for orders over €500 (incl. VAT)

• The exact shipping costs are displayed before order confirmation

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5. Customs, Taxes and Import Duties

For deliveries outside the European Union (including the United Kingdom, Switzerland, Norway, etc.):

• Customs duties, local taxes, or import charges may be required by the destination country authorities

• These fees are not included in the product prices or shipping costs charged by Camping Car Parts

• The customer is solely responsible for the payment of these additional charges and is advised to check with local customs authorities before placing an order

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6. Order Tracking

• Each shipment is provided with a tracking number sent by email

• Delivery may require a signature to ensure proper receipt of the order

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7. Delivery Issues

In case of delay, damaged parcel, or any issue upon delivery, the customer is invited to contact customer service as soon as possible at: contact@campingcarparts.com